During the years we developed special adjustments and modules to meet the unique needs of hotels, among them:

Management of inventory including inventory values and measurement of consumption and food cost according to different types (food, alcoholic beverages, soft drinks, general store)

For hotel chains: Multi-company price agreements, ability to analyze multi-company data such as the volume of work with suppliers in each hotel

Market list within the hotel as well as for procurement

Interfaces for the Front system

The system implemented by eBase consists of special developments for back office management of hotels, including the following options:

• Creating demands that are received from a chef/outlet manager or from a drop in the safety stock (Minimum quantities). The system enables creating automatic demands following a drop in the predefined safety stock.

• Turning the purchase requisitions into orders, whether by implementing them with preferred suppliers, implementing master agreements for annual quantities and prices, or by a manual determination of the supplier for a specific demand row.

• The system enables price comparisons between different suppliers by means of price-lists, last orders, or master agreements. The manager receives a picture of this data in its entirety for the purpose of making a decision as to the most expedient supplier to order from.

• The system provides an alert in case a purchase is made of a product that is included in an agreement, from a supplier that is not part of the agreement/price.

• The system enables online tracking of the implementation of master agreements and provides precise information regarding the status of all such agreements. This information enables the chain to maximize the financial potential of such agreements.

• Management of order confirmations: the system enables defining approval mechanisms according to sums and type of order (e.g. food orders will be processed by mechanism X, while non-food orders will processed by mechanism Y).

• It is possible to define business rules according to the needs of the chain. For example: the procurement manager can automatically receive a message if the price of an order is X% above the average price/price-list/optional price of an alternative supplier, or if the product is included in a master agreement with another supplier.

• Inventory management: the level of inventory in each hotel can be examined relative to expected and historical consumption data and, as mentioned, automatic order mechanisms can be established in case the inventory of a certain product falls below a pre-defined level.

• Measurement of consumption – data measurement in each outlet according to type. Analysis of category consumption (food, beverages, non-food), and analysis of sub-categories such as meat, chicken, dairy products, fruits and vegetables, and so on.

• There are existing interfaces with the Front, which enable reports which show future occupancy according to type (Full board, Half board), and control of the volume of acquisition relative to future income from food.

• We have developed an interface of open customer orders and in-house guests, which enables forming a complete picture of the customers' credit (including guests' open orders, in-house guests, invoices made

• Monthly invoice interface from Fidelio that enables producing a PCN report and correct reporting to the VAT Israeli authorities. The interface also corrects some problematic data issued by Fidelio/Opera interface.

We also developed Credit card reconciliation interface, which receives credit card charges from the Front system. The interface receives from the credit card companies the credited vouchers, including their number, the amount transferred to the bank, the service charges and the VAT on the service charges, and makes a quick and easy match. This procedure saves many work days to our clients.